SHIPPING & RETURNS

The Netherlands

Small package €3,90/ Medium Package €4,99

Europe Zone 1

Austria, Belgium, Denmark, France, Germany, Luxembourg, Monaco
Small package €6,25 / Medium Package €7,75

Europe Zone 2 

Italy, Poland, Spain, Sweden
Small package €6,99 / Medium Package €8,50

Europe Zone 3

Albania, Andorra, Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus, Estonia, Faroe Islands, Finland, Greece, Gibraltar, Guernsey, Hungary, Iceland, Jersey, Ireland, Kosovo, Latvia, Liechtenstein, Lithuania, Macedonia, Malta, Moldova, Montenegro, Norway, Portugal, San Marino, Romania, Serbia, Slovakia, Slovenia, Turkey, Ukraine, United Kingdom, Vatican City State, Switzerland

Small package €8,50 / Medium Package €11,50

Rest of Europe

Armenië, Azerbeidzjan, Georgië, Guadeloupe, Isle of man, Kazachstan?
Small package €10,50 / Medium Package €19,50

US Zone

Small package €10,50 / Medium Package €18,75

Canada Zone

Small package €10,50 / Medium Package €19,50

Japan Zone

Small package €10,50 / Medium Package €18,75

Australia & New Zealand Zone

Small package €10,50 / Medium Package €19,50

Rest of world

All packages €45

SHIPPING POLICIES

When do we ship

Orders will be shipped the next day after your purchase. Orders placed on Saturday and Sunday will be dispatched on Monday.

Delays during sale & holiday seasons

Please be aware of possible longer delivery times during holiday seasons and international sale days

Import customs

Please be aware some countries charge additional fees related to import customs. WKND CLUB is not responsible for covering any import customs at the destination country.

Events outside of our control

WKND CLUB is not responsible for delays or failure to perform caused by events outside of our reasonable control. This includes: war, floods, strikes, fire, government malfunctions, act of terrorism etc. 

Order cancellation 

If you wish to cancel your order, you must notify WKND CLUB as soon as possible by the following email address wkndclub@gmail.com with your order details. WKND CLUB will proceed to refund the price of the order including shipping costs as long as the order has not been prepared for shipping.

Returns

Return address: Middenweg 3, 1703 RA in Heerhugowaard, The Netherlands.

We will accept returns for any reason, and issue a refund or store credit. Anything that has been purchased online can be returned within 14 days, orders may be returned and we will issue a refund. To send a item back please be aware of the next things:

  • All products must be returned within 14 days of receipt.
  • All products must be unworn and unwashed.
  • All products must have all original WKND CLUB tags still attached.
  • Shipping back to our warehouse is at the customers’ own cost.
  • Save your tracking code link as proof of shipping 

If you do not like your new purchase, you may return the item(s) for a full refund of the purchased price, by mail. We only accept undamaged, unaltered, unsoiled, unused, unworn and unwashed products (other than to try the product(s) on and in the same state that it was sold to you). For hygiene reasons, underwear briefs, bodies, swimwear, facemasks and pierced jewelry cannot be returned or exchanged unless faulty. Please note that where possible, any labels or tags must remain intact and attached. The product(s) should be returned in or with its original packaging.

Exchange and Refunds

We are happy to offer an exchange or refund when the product is damaged, we will offer exchange for unworn items returned in their original condition and packaging, with the return form fully filled in. Please be aware that all responsible return costs are applicable by the customer. Refunds and exchanges will only be given on items returned within 14 days of receipt of the order. Items that are returned as faulty and are showing signs of damage which are not the result of a manufacturing fault will not be accepted. This includes accidental, malicious or wearer related damages. In addition, underwear briefs, bodies, swimwear, facemasks and pierced jewelry cannot be returned or exchanged. As soon as we have received and approved your return, it will take approximately 7 to 10 business days to process your refund. 

Late or Missing Refunds

In the event that you haven't received a refund yet, first check your account balance with the payment method you used. Please note that it always takes some processing time before a refund is issued. In the event that you have already contacted your payment carriers and banks and regardless you have not gotten your refund yet. Please get in touch with us on our email wkndclub@gmail.com

Standard Refund Method

Refunds will be issued the same method of payment and the same credit or debit card as the original purchase. Shipping charges and sales tax on shipping are not refundable.

Faulty Items

We will return a product for faulty if it has failed to live up to its life expectancy and is covered by our warranty policy. The warranty policy is dependent on the product category and reason for failure. We will not return a product for faulty if it isn’t covered by our warranty policy or if the product was damaged whilst being used in a way that it was not intended. The intention of use is at the discretion of WKND CLUB and will be judged in a reasonable way. If you have received an item which is faulty, or the incorrect item in your delivery. We will help you rectify this as soon as possible. Please email to wkndclub@gmail.com with the image of the item showing the fault, a description of it and your order details.

Damaged goods during shipment

Make sure you check your item(s) once you receive your package. Shipping is done immediately you order any item at WKND CLUB bv. Any harm from delivery must be accounted for to us within 14 days of receipt of the item(s). In the event that you get your item(s) and it has been damaged during shipment, please email to wkndclub@gmail.com immediately. Include an image and description of the damaged goods. This information is very useful to us in ensuring that our items are bundled and sent appropriately. We will issue a refund for the damaged goods and you can make the order again.